Click2Mail

Turning a single online store into a multi-channel print-to-mail platform

Item: Aedista Advisory
Author: Jim Boardman

A 10+ year technology partnership that grew from 2 resources to 21 employees dedicated to the client, managing a 2 TB+ database across 80+ servers with 99.99% uptime.

Custom software

Since 2010

Year partnership

Still going strong

TB+

Database managed

Zero tolerance for downtime

Servers migrated to cloud

Dockerized with CI/CD

99.99

Uptime

After full cloud migration

About Click2Mail

Founded in 2003, Click2Mail.com is a cloud-based, on-demand, SaaS print-to-mail service. Users can create letter mail, postcards, self-mailers, and more for commercial-grade, secure next-day production and posting. Click2Mail is a trusted and accredited partner of the United States Postal Service (USPS).

Their mission: bring customers the best of conventional mail through the invention and adaptation of unconventional technologies.

Web store, desktop driver, email, and APIs all needed one backend

Click2Mail needed a reliable technology partner to support multiple complex requirements:

An eCommerce store integrated with a Flash-based design editor for creating postcards, letters, and flyers
Integration with an existing .NET website and multiple backend systems
Multi-channel service delivery: not just a single online store, but a scalable platform that could power web stores, desktop tools, email-to-mail, and third-party APIs
Database management at terabyte scale with zero tolerance for downtime

Combining PHP, .NET, Java, and Flash into one commerce and mail engine

We analyzed Click2Mail's requirements and built an integrated solution that combined the best of PHP, .NET, Flash, Java, and jQuery:

Magento eCommerce store integrated with their Flash-based editor and existing .NET website
Magento 2 upgrade: Click2Mail had more custom lines of code than core Magento files
Reliable Java APIs (SOAP, REST, Batch) enabling multi-channel consumption
Email-to-Mail tool: users send an email, Click2Mail automatically prints and mails it
MailJack Desktop Driver: print directly from any program through U.S. Mail
MS Word and G Suite Add-ins for direct document submission
Third-party integrations for address verification and shipment tracking
Cloud migration of 80+ servers with Dockerization, CI/CD pipelines
Database backup and maintenance for a terabyte-scale database

Mail trays filled with sorted envelopes in long rows at a print-to-mail facility

i95Dev has been an invaluable asset for Click2Mail for last many years. I love them for their dedication and willingness to go the extra mile.

Jim Boardman

IT Manager, Click2Mail

From two engineers to twenty-one, and 99.99% uptime across 80+ servers

The integrated solution provided Click2Mail with a powerful, feature-rich platform that combined multiple technology stacks into one integrated experience. Key outcomes: